Electronic File in factoris.onesocial

The factoris.one<span class="fis-pipe"></span>social E-File - One File, Always Current

With the factoris.onesocial E-File, you create a central, always up-to-date client file together with all case participants. Bulky file folders and confusing paper documents are a thing of the past. Instead, you and your team can securely access all documents anytime and from anywhere - whether photos, certificates, reports, or emails, everything has its place in the E-File.

New documents and information are synchronized in real-time, so all participants are immediately up to date. This enables not only more efficient collaboration but also seamless documentation - always transparent, structured, and traceable.

Efficient and Mobile - For a Modern Work Routine

In the social sector, flexibility is crucial. With the factoris.onesocial E-File, you always carry all necessary information with you - whether in the office, at external appointments, or on the go. Instead of working with multiple files daily, you have all cases and documents conveniently available on your tablet, laptop, or smartphone.

Documents can be easily uploaded and assigned to the corresponding cases, making them immediately available to all participants. Whether individual professionals, teams, or external partners - through the central digital file, everyone can collaborate anytime and regardless of location. Email integration also ensures that no relevant information is lost.

Maximum Security, Maximum Flexibility

The factoris.onesocial e-file is built with the protection of sensitive data as its first priority. All information is held centrally in data centres in Germany; your tablet, laptop or smartphone only loads what you are working on right now. If a device goes missing, the files stay on the server – protected by sign-in and permissions.

Our security measures include:

Losing a device therefore becomes an organisational task: the account can be blocked, while client files remain centrally on the server and stay accessible to authorised staff.

• TLS-encrypted connections (HTTPS) between your devices and the server.
• Two-factor sign-in via authenticator app for added protection.
• Encrypted transfer and access only with permission – governed by roles, organisational units and record-level rights.

Integrated Email Storage for Transparent Communication

With the factoris.onesocial E-File, you can also store emails directly from common email programs like Outlook or Thunderbird in .eml and .msg formats. The sender, recipient, subject, and entire email text are clearly displayed in the E-File. This makes all communication around a case or client visible and traceable for all participants.

This feature makes communication between internal and external professionals even more transparent, while all relevant information is bundled and available in the E-File. This not only saves time but also increases efficiency and the traceability of communication processes.

Highest Data Protection for the Social Sector

The social sector has special data protection requirements. factoris.onesocial therefore adheres to the strict data protection standards of hospitals to ensure that your data is optimally protected.

With the factoris.onesocial E-File, you not only have an efficient tool for your work but also the assurance that your sensitive data is always protected in the best possible way - for worry-free, modern, and paperless administration.

• No local data storage: Client data is not stored on devices but exclusively in protected data centers.
• Constant availability: Even in case of device loss or theft, all data remains secure and accessible.